Clarify a document request
Ask who receives the information, why it is needed, which documents are accepted and how they will be retained. Submit sensitive information only through a verified channel. Do not send documents to this editorial site. A request for more information should identify the missing item rather than promise guaranteed approval.
What to check
- What to check 1Verify the requesting organisation and the secure submission route.
- What to check 2Ask for the exact document, format and reason before sending it.
- What to check 3Keep the request reference and seek a written explanation of any delay.
Questions and answers
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