Responsible gambling: limits, warning signs and help

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The guidance below is general information, not personalised medical or financial advice. Gambling involves a risk of losing money; safeguards do not remove that risk.

If you choose to gamble, decide your boundaries before opening a game. Treat gambling as paid entertainment, not income or a way to solve money problems.

• Protect essential spending first, including housing, food, bills and debt repayments. Do not gamble with borrowed money.
• Choose an amount you can afford to lose without affecting everyday needs. Stop when you reach it.
• Set an end time before starting. Use an alarm and take breaks away from the screen.
• Keep a record of deposits, withdrawals, losses and time spent rather than relying on memory.
• Do not raise your limits to recover losses. Avoid gambling when distressed, intoxicated or unable to make clear decisions.

Self-exclusion and additional barriers

Self-exclusion schemes exist in regulated markets, but their coverage and conditions vary. Do not assume an exclusion from one operator covers other sites. Follow the relevant operator's or scheme's process, keep confirmation and check when restrictions take effect. Ordinary account closure should not be treated as equivalent to self-exclusion without checking the policy.

Additional barriers may include gambling-blocking software, removing gambling apps, stopping promotional messages and asking your bank whether it offers gambling-payment controls. Check the coverage and limitations of each option. Do not try to bypass an exclusion or block by opening another account.

• Spending more money or time gambling than you intended.
• Returning to gambling to win back losses.
• Borrowing, selling belongings or using essential household money to gamble.
• Hiding gambling activity, spending or debts from people close to you.
• Neglecting sleep, work, study, relationships or other interests.
• Feeling anxious, irritable or preoccupied when trying to stop.

These signs are reasons to pause and seek support, not a diagnosis. You do not need to reach a crisis or lose a particular amount before asking for help.

1. Pause gamblingLeave the game and avoid further deposits. Do not try to recover losses through another bet.
2. Protect essential moneyPrioritise everyday expenses. If debts are involved, seek independent debt guidance rather than another source of gambling funds.
3. Put barriers in placeConsider self-exclusion and practical blocks. Ask the relevant provider to explain the process and confirm what it covers.
4. Tell someone and seek supportSpeak with a trusted person, a gambling-support service or a healthcare professional. Ask for help making a manageable next-step plan.

Support services and exclusion schemes depend on where you live. In Australia, contact Gambling Help Online on 1800 858 858 for support. You can also ask a healthcare professional for a referral.

• Confirm that the service supports people in your country and preferred language.
• Check opening hours, contact methods, any costs and confidentiality information on the service's own website.
• Look for specialist gambling support, counselling, peer support or independent debt advice according to your needs.
• If you are affected by someone else's gambling, look for services that also support families and friends.

Avoid services that ask you to deposit or place bets to receive help. Do not send passwords, payment details or identity documents to this website's publisher.

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